REFUND POLICY

Refund & Return Policy

Due to the nature of our products, all sales are considered final.

We do not accept returns on opened or used products.

Refunds or replacements may be issued under the following conditions:

• Incorrect item received

• Product arrives damaged

To request a resolution, you must contact us within 48 hours of delivery with:

• Order number

• Description of the issue

• Photo evidence (if applicable)

We reserve the right to deny refund or replacement requests that do not meet these criteria.

Shipping costs are non-refundable.

Fena Life Labs is not responsible for misuse of products or improper storage after delivery.